Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

We invest heavily in making our products simple to use; we do the same for our team to help them be successful. Our goal is to provide a world class product and support experience to our customers. We are looking for focused individuals who are passionate about working with our customers to not only resolve their issues but committed to their overall success. You will be an integration architect to guide our customers on their path to success with K10. We want you to provide a customer with experience that leaves them with a smile, even when things do not go right. 

This role is remote within the US, but we are prioritizing candidates based in Mountain and Pacific time for team alignment.

Your tasks will include:
Passion for perfection and helping our customers to be successful
Effectively work across organizations including engineering, sales, and product management teams during Proof of Concept (POC), product demo for existing or prospective customers  
Contribute to technical documentation such Knowledge Base, Best Practices, Blogs, White Papers, etc., based product features, customer issue root cause analysis and internal findings
Enhance customer experience by identifying, recreating, and tracking customers issues for faster and accurate resolution
Enhance product adoption by identifying, logging, and tracking product features and enhancements reported by customers
Mentor and guide other junior team members
Participate in weekend and holiday coverage rotation
Ability to manage time efficiently, balancing tasks and priorities 

 

What we expect from you:
6+ years of related technical and customer facing experience
Excellent communication skills in both oral and written form
Expert level understanding and experience with networking, cloud, virtualization, backup and recovery concepts  
Expert in Linux administration  
Hands-on and deep technical experience in containerization, Kubernetes architecture and troubleshooting issues with API, deployments, networking, and core components
Deep knowledge of bash or similar linux scripting languages  
Experience with software development life cycles and upgrade patterns
BS or MS degree in Computer Science, Engineering related program or equivalent experience in related field
Kubernetes certifications (CKA or CKAD)   
Will be an advantage:
Experience with managed solutions such as: OpenShift, PKS, Rancher, Google GKE, AWS EKS, etc. and VMware administration
Worked in public cloud infrastructure including AWS, Azure, and Google Cloud
Hands-on experience with Docker
Previous startup experience 
We offer:
- Medical, dental, and vision coverage starting on day one (multiple plan options) 
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options 
- Employer HSA contributions (for HDHP participants) 
- Life and AD&D insurance (employee, spouse/partner, and child options) 
- Company-paid short-term and long-term disability insurance 
- Supplemental individual disability insurance (IDI) 
- 401(k) plan with dollar-for-dollar match up to $6,000 annually 
- Paid Holidays 
- Unlimited PTO 
- 3 global VeeaMe Days per year: company-wide closures for employees to take a break, disconnect, and focus on self-care 
- Paid parental leave: 8 weeks for all new parents, 16 weeks for the birthing parent (combination of paid leave and disability) 
- Family planning support: fertility, adoption, surrogacy, and parental resources 
- Veeam Care Days: 24 hours paid time for volunteering 
- Employee Assistance Program  
- Mental health support  
- Additional voluntary benefits: accident, critical illness, hospital indemnity, legal, identity theft protection, commuter benefits, pet care 
- Professional training and education, on-demand learning libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and Global Day of Learning 

Please Note: If the applicant is permanently located outside of the United States Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in the United States. 

Due to the fact that this position will deal with highly sensitive data and will support federal customers, we are only considering US citizens at this time. Security clearance is not required, but there is a slight chance it may be requested in the future 

#LI-JC2

#LI-REMOTE

The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range$116,900—$167,000 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.