micro1 is engaging QA Specialists – AI Product Testing & Support to collaborate on a client-facing quality assurance initiative for an innovative video generation product. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is ideal for quality-focused professionals who excel at delivering meticulous testing and proactive customer engagement in dynamic project environments.
Scope of Work
- Conduct thorough manual testing on a cutting-edge AI-driven video generation platform, evaluating functionality, usability, and performance.
- Identify, document, and prioritize bugs or issues, delivering detailed reports to technical teams for rapid resolution.
- Engage directly with clients, providing expert technical support, answering inquiries, and communicating complex information with clarity and professionalism.
- Develop and execute test cases and user scenarios to validate product updates, new features, and functionality improvements.
- Collaborate with cross-functional contributors to ensure customer feedback is accurately captured and leveraged for product enhancements.
- Maintain rigorous quality engineering standards and uphold a meticulous attention to detail in all deliverables.
- Utilize an iOS device for mobile platform testing, ensuring product reliability across supported environments.
Preferred Qualifications
- Proven expertise in quality assurance practices, including manual testing, bug tracking, and reporting within software or SaaS environments.
- Demonstrated experience in customer support or client-facing roles, with a strong ability to communicate technical concepts to diverse audiences.
- Background working with video generation or media technology platforms is a plus.
- Exceptional communication: prompt, clear, and professional in both written and verbal formats.
- Strong sense of ownership, reliability, and a dedication to delivering high-quality outcomes.
- Located in the USA with availability to participate according to a Pacific Time (PT) project structure.
